We are accredited as a Registered Firm of Assessed Capability to the International Quality Management Systems Standard ISO 9001:2008.
Full batch traceability through our MRP system.
Crimp batch tests carried out and documented against each order.
100% electrical tests
Fully calibrated equipment
Internal audits and 3rd party audits carried out each year.
Quality meetings held on a regular basis by management and its staff contributes to the continuing supply of a defect free product that is competitively priced and delivered on time. The concept of ever improving product quality is fully embraced by all.
Through statistical analysis we monitor and analyse process performance and product conformity by setting measurable Quality Objectives every year. This ensures a continuous focus on our quality assurance to the customer and provides the opportunity to make any necessary adjustments needed to develop. Areas we consistently monitor and analyse are Customer returns, Customer complaints, Customer Satisfaction surveys and Delivery Performance.
All of the above are just some of the measures we take to achieve complete customer satisfaction